Help Centre

Everything, explained

How the verdicts are worked out, where every number comes from, what your plan includes, and what StockInfo is careful not to claim. Search it, or browse by topic.

Getting started

What StockInfo is, and how to get your first verdict.

What is StockInfo?

It is a research desk for individual investors. Type a ticker and six specialist analysts each score one dimension of the company, fundamentals, valuation, momentum, news, macro and Wall Street consensus, then combine into a single Buy, Wait or Avoid verdict with an entry price and a target. The work that normally takes an afternoon of spreadsheets and filings is done in seconds, and every criterion behind the answer is shown rather than hidden.

Do I need an account?

Not to look around. Any stock's real numbers, the chart, key metrics and insider trading, are free to view with no account at all. The 6 most-watched tickers (NVDA, AAPL, TSLA, AMD, MSFT, GOOGL) also get the full verdict free with no sign-in. Create a free account, no card needed, and you get 4 full verdicts a month on any other stock you choose.

See what each plan includes
How do I run a report?

Search a company name or ticker from the home page, the dashboard, or the search tab on mobile, then open it. The desk runs, and you land on the Overview tab with the verdict, the price chart and the investment case. Team Analysis shows each analyst's full write-up, Key Metrics the raw numbers, and Insider Trading the recent Form 4 filings.

Which markets and companies are covered?

Anything with a listed ticker our price provider covers, which is most of the US, UK and major European and Asian exchanges, plus ETFs. Coverage depth varies: US large caps have the fullest fundamentals and analyst data, while small caps and some overseas listings may leave individual analysts with too little data to score, in which case the desk says so and reweights the rest rather than guessing.

I searched a company and got nothing back.

Try the exchange-qualified ticker rather than the name, for example BP.L for BP on the London Stock Exchange or ASML.AS for Amsterdam. Very recent listings, delisted shells and some over-the-counter tickers have no data feed at all. If a ticker you expect is genuinely missing, tell us and we will look at it.

Report a missing ticker

Verdicts and how they are calculated

What Buy, Wait and Avoid mean, and the maths underneath them.

What do Buy, Wait and Avoid actually mean?

Strong Buy and Buy mean the framework currently favours entering at or near today's price. Wait means it likes the company but not the price, so it names a lower entry level to watch for. Avoid and Strong Avoid mean the numbers do not currently support a position at any nearby price. None of these is a prediction, and none of them is advice. They are the output of a fixed rule set applied identically to every stock.

How is the verdict calculated?

Each of the six analysts produces a 0 to 100 score for its own dimension. Those are combined on fixed weights: The Accountant (financial quality) 32%, The Assessor (valuation) 22%, The Trader (momentum) 20%, The Forecaster (Wall Street consensus) 10%, The Journalist (company news) 8%, The Economist (macro and sector) 8%. The blended score maps onto bands, 80 and above is Strong Buy, 65 is Buy, 45 is Wait, below that is Avoid. Two safety rules can then override the blend downward: a company The Accountant rates Weak on quality cannot show as a Buy however cheap it looks, and a stock that is overvalued with negative implied upside is knocked down one band. Nothing can override the blend upward except a rare insider cluster-buy signal, which can lift Wait to Buy by one band and never past the quality cap.

Meet the six analysts and see the full method
What is the difference between the score and the agreement reading?

The score is how favourable the desk is. Agreement is how much the six analysts actually concur, so you can tell a confident 55 from a coin-flip 55. A high score with a split desk means the case rests on one or two dimensions carrying the rest, which is worth knowing before you act on it.

What are the seven quality criteria?

The Accountant checks return on invested capital, debt to equity, three-year earnings growth, return on equity, operating margin, gross margin and free cash flow margin. Thresholds are sector-aware, so software is held to a higher gross margin bar than retail, and a bank is not judged on the same debt ratio as a utility. Passing all seven is Exceptional, five or six is Great, three or four is Good, and two or fewer is Weak.

Where do the entry price and target come from?

The entry price is rule-based, not a forecast. When the verdict is Buy or Strong Buy the entry is today's price, because the framework already supports buying now. When it is Wait the entry is set a defined percentage below today's price, the discount the rules require before the case turns favourable. Targets come from the valuation work and the consensus range, and the Trade Setup card converts the pair into a stop level and a risk-to-reward ratio.

Why did a verdict change since I last looked?

Because the inputs moved. Price changes shift valuation and momentum, a new filing changes the fundamentals, a rating revision moves consensus, and fresh news moves the catalyst read. The desk applies the same rules to whatever is true today. If you have the stock on your watchlist, StockInfo tells you when the verdict has changed since you added it.

What is the Super Analyst?

A one-tap senior review on Premium and Platinum. It reads a whole portfolio, or a single stock, and reports strengths, opportunities, risks and concrete improvements, grounded in the same computed numbers the six analysts produce. Premium includes 2 runs a month and Platinum 5. Re-opening a saved review is free, only a fresh run counts.

How accurate is it? Do you publish a track record?

We do not publish a performance record, and we would rather say that plainly than show a number we cannot stand behind. What the framework guarantees is consistency: the same rules, thresholds and weights applied to every company, with the workings visible so you can disagree with a specific criterion rather than a black box. Consistency is the edge, not clairvoyance.

Data and sources

Where every number on the site comes from, and how fresh it is.

Where does the data come from?

Prices, fundamentals, valuation multiples, analyst ratings and price targets come from Yahoo Finance. Company filings and insider Form 4 transactions come from SEC EDGAR, the US regulator's own system. News headlines come from Yahoo Finance and MarketWatch feeds. IPO calendar data comes from SEC EDGAR supplemented by Nasdaq. Everything else on the site, every score, band and verdict, is computed by us from those inputs.

See which source feeds which analyst
Is the chart data from TradingView?

No. The chart is drawn by an open-source rendering library called Lightweight Charts, which TradingView publishes under the Apache 2.0 licence and which is free for commercial use. It is a drawing tool only: it makes no network calls and has no data of its own. Every price it plots is the same price history our own pipeline fetched, from the same source as the rest of the report.

How fresh are the numbers?

Prices are live market data, not real-time exchange feeds, so treat them as delayed by up to around 15 minutes depending on the exchange. A full report is cached for 24 hours: open a stock and you get the most recent run, and once it is a day old the next request rebuilds it from fresh data. You are never more than a day behind, and re-opening a report you already ran costs nothing. The Refresh control on a report forces a rebuild sooner.

A number looks wrong. What should I do?

Tell us, with the ticker and a screenshot. Data feeds do occasionally mislabel things, and we have found and fixed real cases: a currency reported in pence but labelled as pounds, dead ticker symbols left behind after a merger, and companies renamed without the symbol following. Every one of those was found because somebody said the number looked off. Email support@stockinfo.net.

Report a number that looks off
How are foreign currencies handled?

Every holding is converted into your chosen display currency at the current exchange rate. If a rate genuinely cannot be fetched, that holding is left out of the totals and flagged, rather than being counted at one-to-one, which would silently overstate the total. So a total is either right or visibly incomplete, never confidently wrong.

Your portfolio

Importing holdings, and what the Portfolio Desk measures.

How do I get my holdings in?

Three ways. Connect Trading212 with a read-only API key and holdings sync automatically. Upload a CSV exported from any broker. Or add positions by hand. Robinhood and InvestEngine have no public API, so those are CSV or manual only.

Is my broker API key safe?

It is encrypted at rest with AES-GCM using a key held only on the server, and it is only ever decrypted server-side to make the sync call. We ask you to generate a read-only key, which cannot place trades or move money. It is never written to logs and never sent to the browser. You can revoke it from your broker at any time and the connection simply stops syncing.

Why does my invested total differ from my broker's?

For a connected Trading212 account it should not, because we read their own invested figure directly rather than deriving one. For CSV and manual portfolios we can only work from average cost per holding, converted at today's exchange rate, whereas your broker recorded what you actually paid on the day at that day's rate. On a mostly-dollar portfolio that difference is typically a few percent, and it is a difference in method rather than an error.

What does Est. annual income calculate?

It is a forward projection, not income you have received. Each holding's current market value is multiplied by its trailing twelve-month dividend yield, and those are added up. It assumes every payer keeps paying at today's rate, so a dividend cut or raise moves it, and a holding that pays nothing contributes nothing. Yield on cost expresses that same estimate against what you paid for the book, and yield on value against what the book is worth today. Both run across the whole portfolio, so non-payers dilute both figures equally.

One of my holdings says No live price.

The ticker your broker stored has no quote at our data source. Usually the symbol is stale, for example a company that merged or changed name while the broker kept the old code. That holding is excluded from totals and weights rather than counted at zero, which is why the count of priced holdings is shown. Send us the ticker and we can add a mapping for it.

Send us the ticker
What does Analyse all holdings do to my report allowance?

It runs full verdicts on your unanalysed holdings and spends from the same monthly report allowance every stock page uses, so it stops at your plan's limit. Premium is 20 reports a month and Platinum 40. Holdings that are already analysed this month, and the free tickers, cost nothing to include. Nothing is ever spent without you pressing the button.

Can anyone else see my portfolio?

No. Holdings are stored against your user id with row-level security, so a query can only ever return your own rows. Portfolio analysis is not shared, not aggregated into anything public, and not visible to other members. The shared library on Platinum contains stock reports other members have run, never anyone's holdings.

Watchlist and alerts

Tracking tickers, and getting told when something moves.

What does my watchlist tell me?

When you add a ticker, StockInfo records the verdict and price at that moment. From then on the watchlist shows whether the verdict has changed since you added it, how far the price has moved since, and which entries are due a refresh. That turns the list from a set of bookmarks into a record of what has actually changed on your ideas.

Can I get emailed when something changes?

Yes, and it is on by default for every account, free included. You get one digest email a day, never one per event, covering two things: a watchlist or portfolio ticker whose verdict has genuinely changed since the last check, and a Wait-rated watchlist ticker whose price has reached the entry level the desk named. Nothing fires on the first day a ticker is seen, so you never get an alert just for adding something. Do not want the emails? Turn the toggle off in your account settings and nothing further is sent.

Manage alerts in your account
I have not received an alert email.

The digest runs once a day and only sends when there is something real to report, so a quiet week means a quiet inbox by design. A newly added ticker is also recorded silently the first time so its baseline is honest. If you expected an alert on a verdict you know changed, first check the toggle in your account settings is still on, then check the address on your account and your spam folder, then tell us.

Plans, limits and billing

What is free, what is paid, and how the allowance works.

Do I have to pay for anything?

No. There is no card and no trial countdown, and the free tier stays free. A free account already covers real research at 4 full reports a month. Premium at £7.50 per month raises that to 20 and adds 2 saved portfolios and 2 Super Analyst runs. Platinum at £11.95 per month goes to 40 reports, 5 portfolios, 5 Super Analyst runs and the shared library. You upgrade only if you out-research the free tier.

Compare the three plans
What counts against my monthly reports?

A report is spent the first time you open a given ticker in a billing month. Re-opening that same ticker again later in the month is free however many times you look at it, so revisiting your research never costs you. The free tickers (NVDA, AAPL, TSLA, AMD, MSFT, GOOGL) never count for anybody, and viewing a stock's raw numbers without the verdict never counts.

When does my allowance reset?

Monthly. Your account page shows how many reports you have used and how many remain in the current period.

Check your usage
How do I cancel or change my plan?

From your account page, through the billing portal. Cancelling stops the renewal and you keep the paid features until the end of the period you have already paid for. There is no cancellation fee and no lock-in.

Manage your subscription
Who handles my card details?

Stripe. Card details are entered on Stripe's own checkout and are never sent to or stored on our servers. We hold only the subscription status Stripe reports back.

Apps and access

Using StockInfo on a phone, and what works offline.

Is there a mobile app?

There is no App Store or Play Store download, but StockInfo installs to your home screen and runs like an app. On iPhone open it in Safari, tap Share, then Add to Home Screen. On Android open the browser menu and choose Install app. You get a full-screen icon with no browser chrome, the mobile tab bar, and the same account. A native store release is not currently planned.

Does the mobile version do less?

No. Every feature is on both. Layouts adapt, so the holdings table shows the essential columns on a narrow screen with the rest available from the Columns control, and reports stack into cards instead of wide tables.

Does it work offline?

Not meaningfully. Reports are generated from live market data, so an internet connection is required to run or refresh anything.

Still stuck?

A real person answers, usually within 1–2 business days. If it's about a specific report, include the ticker and a screenshot.